If you are not completely satisfied with your purchase, you may return the unused product within 21 days of receipt (as indicated by UPS) for an exchange, store credit for a future purchase or refund of the purchase price of the merchandise. Returns will not be accepted after the 21-day limit.
Items must be in NEW condition with tags and packaging in place. Used, abused or broken after use items will not be accepted.
Shipping charges will NOT be refunded.
All American Tack does NOT accept returns for clearance, closeout, customized, special order items or feed supplements.
If a product breaks or becomes damaged during normal use because of a manufacturing defect All American Tack will replace or refund.
For your protection, we recommend that you ship our return back to us via UPS or US Postal Service with insured service. This protects you in case the shipment is damaged or lost in transit. This will also allow you to track your return shipment easily though that carrier. We cannot assume responsibility for misdirected, damaged, or lost shipments.
Please include a copy of your sales slip with your return and a brief note as to what you would like to do with your return and send to:
All American Tack
11378 Scout Camp Rd
Bismarck, MO. 63624
How do I exchange an item?
Please call us toll-free at 1-800-595-TACK (8225) to verify that we have the item you would like to exchange with. Once that has been verified please use the above instructions and return the item. Please include a copy of your receipt, and a brief note as to what you would like to exchange the item for and whom you spoke with on the phone. Once received we will process your exchange promptly. **Please keep in mind that your card will be charged or credited with any difference in price and shipping to return the new item to you.
Who do I contact with questions regarding my return/exchange?
The quickest way to answer your question is to call our toll-free number and speak with one of our sales representatives at 1-800-595-TACK (8225). You may also email any questions that you may have to email@example.com. Please keep in mind that we check our email periodically throughout the day until 4 pm, any questions received after 4 PM will be answered the next AM. Any emails received Friday 4pm thru Sunday PM will be answered promptly Monday AM.